Artech.Queuing

Artech.Queuing Software: Contactless Queue Management and Customer Experience Solution

With Artech.Queuing software, your customers can take a queue number and check in via a mobile app by scanning their ID or QR code, without touching any screen or device. This feature ensures that the number of customers within your business remains within social distancing guidelines, preventing the spread of Covid-19, and protecting the health of both customers and employees. It also enhances the reliability of your business.

Key Features:

Local Software: Reliable software developed in Turkey.
Android and Windows Platforms: The only digital signage solution that supports both platforms.
User-Friendly Interface: Easy and effective use.
Scalable Network Structure: Adapts to the growth of your business.
Unlimited User and Permission Management: Flexible and comprehensive management.

What Can You Do with Artech.Queuing?

Optimal Customer Experience: Control sales/service level targets and cost savings across all your centers.
Real-Time Monitoring: Ensure managers achieve their KPIs with reports and online alerts.
Scalability: Scale the central server from a single service point to numerous branches.
Queue Structures: Create different queue structures for multiple transactions.
Prioritization: Prioritize based on customer segment or transaction.
Appointment Scheduling: Offer appointment scheduling from your website.
Mobile Application: Provide check-in, queue number, and call notifications to mobile phones.
Integration: Work with Artech.Sign for visual and auditory guidance.
Customer Satisfaction: Enhance customer satisfaction and increase sales.
Performance Measurement: Track employee performance and generate performance reports.
Workload Measurement: Measure customer and work intensity to plan capacity.